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Mena Patient Portal

Secure portal for therapists' patients

GDPR and HIPAA compliant platform for communication between patients and therapists, answer questionnaires, complete tasks and session management.

Screenshot of the Mena patient portal interface

Client experience score

4.9 average rating across Mena practices

Complete features for patients

Integrated portal that facilitates psychological care with security and privacy, respecting GDPR and HIPAA standards and the Portuguese Psychologists Order.

Secure Messaging with Therapists mockup

Secure Messaging with Therapists

Secure and encrypted communication with psychologists, respecting GDPR and HIPAA standards. Granular permission system controlled by professionals.

Questionnaires and Tasks mockup

Questionnaires and Tasks

Completion of validated questionnaires, therapeutic homework and mood logs directly on the platform.

Session Management mockup

Session Management

View session history, upcoming appointments and place new appointment requests.

Personalized support at every stage

The portal complements in-person sessions with tools that facilitate continuity of care between appointments.

Step 01

Secure Initial Access

Registration in the portal through psychologist referral code, with secure authentication and introduction to available features.

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Step 02

Therapeutic Communication

Exchange of secure messages with the therapist, access to therapeutic tasks and completion of follow-up questionnaires.

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Step 03

Continuous Monitoring

Complete tasks and questionnaires, see your mood evolution, access resources shared by your therapist, and register your personal thoughts privately.

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Security designed for regulated teams

Built for GDPR and HIPAA compliance from day one, with controls that scale from solo practices to enterprise behavioral health organizations.

GDPR and HIPAA Compliance

Data encrypted in transit and at rest, with continuous monitoring and audit logs according to GDPR and HIPAA regulation.

Granular Access Control

Role-based permissions that clearly separate clinical, administrative and patient experiences.

Mobile Security

Secure authentication, automatic session timeouts and portal protection on any device.

Platform Benefits

Patient portal integrated with all Mena features

Secure communication, care plans and complete psychological care management

Frequently asked questions

Everything you need to know about giving patients secure access to their care.

Ready to improve your patients' experience?

Our team will customize the portal to your needs, migrate content and train your team for a smooth implementation.

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