How Our AI Works
No hype, no vague promises. We explain exactly what our AI does, how it protects your data, and why you can trust it to support your clinical practice.
What AI Does in Mena
Our AI was designed to reduce administrative tasks, never to replace your clinical judgment. Here is what it does concretely.
Session Transcription
Converts your session audio into written text with high accuracy. Supports European Portuguese and other languages, with clinical vocabulary recognition.
Clinical Note Generation
From the transcription, generates drafts of structured clinical notes following models like SOAP or DAP. All notes are drafts — you review and approve before saving.
Session Analysis
Identifies recurring themes, emotional patterns, and relevant indicators across sessions. Based on academically validated cognitive-behavioral models.
Outcome Tracking
Monitors your patients' progress over time, helping you identify improvements and adjust interventions based on objective data.
Your Data, Your Control
Protecting your patients' clinical data is our absolute priority. Here is how we ensure security.
End-to-End Encryption
All clinical data is encrypted with AES-256, both in transit and at rest. Each clinic has its own encryption key — not even Mena can access your data.
EU Data Centers Only
All data is stored exclusively in European Union data centers, in full compliance with GDPR.
No Training on Your Data
Your clinical data is NEVER used to train AI models. Your records are yours and yours alone — contractual guarantee.
Full Export & Deletion
You can export all your data at any time in standard format, or request the complete and irreversible deletion of all information.
Per-Clinic Encryption Keys
Each clinic has independent encryption keys. One clinic's data is completely isolated and inaccessible to another.
Human Oversight (EU AI Act Art. 14)
AI suggests, you decide. The psychologist always has the final say on any AI-generated output.
AI Suggests, You Decide
Every clinical note, every analysis, and every suggestion generated by AI is presented as a draft. Nothing is saved or shared without your explicit review and approval.
Review, Edit, or Reject
All AI outputs can be edited, corrected, or completely rejected. The system was designed to adapt to your workflow, not the other way around.
Feedback on Every Suggestion
You can give positive or negative feedback on each AI response, helping us continuously improve the quality of suggestions for clinical practice.
Transparent Suggestions
The AI indicates the basis for each suggestion it makes, allowing you to understand the reasoning behind each output and make informed decisions.
EU AI Act Compliance
The European Artificial Intelligence Regulation (AI Act) establishes rules to ensure AI is safe, transparent, and respects fundamental rights.
What Is the AI Act?
The AI Act is the world's first comprehensive regulation on artificial intelligence. It is in force in the EU and establishes mandatory requirements for AI systems, especially in sensitive areas like healthcare.
How Mena Complies
Human Oversight
Article 14 — The psychologist maintains full control over all clinical decisions. AI functions as a support tool, never as an autonomous decision-maker.
Transparency
Article 13 — We clearly explain what the AI does, how it works, and what its limitations are. No black boxes.
Data Protection
Article 10 — End-to-end encryption, EU storage, per-clinic isolation, and right to complete deletion. Compliant with GDPR and AI Act.
Bias Monitoring
Article 9 — We continuously monitor AI outputs to detect and correct potential biases, ensuring fairness in clinical support.
Why This Matters for You
By using an AI Act-compliant platform, you protect yourself legally, ensure ethical practices, and demonstrate to your patients that you use responsible technology. The EU leads AI regulation — compliance is a professional differentiator.
Academic Validation
Mena's technology was not developed in a vacuum. It is backed by academic research and partnerships with leading institutions.
IST / INESC-ID Partnership
Developed in collaboration with Instituto Superior Tecnico and INESC-ID, two of the most prestigious research centers in Portugal and Europe for computer science.
ICT4AWE 2025 Best Paper Award
Our research on AI solutions for healthcare accessibility received the Best Paper Award at the international ICT4AWE 2025 conference.
Peer-Reviewed Methodology
Our algorithms and approaches have been submitted to peer review and published at international scientific conferences.
Google for Startups
Selected for the Google for Startups program, recognition of the innovation potential and impact of the Mena platform in mental health.
Frequently Asked Questions
Answers to the most common questions about using AI in clinical practice.
Have more questions? Contact us at [email protected]
Experience Transparent AI in Your Practice
Join the psychologists who already trust Mena to support their clinical practice with ethical, secure AI that complies with the EU AI Act.
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