Introducing Mena.ai: Clinical Intelligence for Psychologists

Introducing Mena.ai: Clinical Intelligence for Psychologists

If you're a psychologist or psychotherapist, this will sound familiar: back-to-back sessions, clinical notes piling up, invoicing waiting, and that one detail from a patient you meant to write down but didn't quite catch in time. It's a reality shared by thousands of mental health professionals — and it's precisely where Mena.ai comes in.

We didn't build another transcription tool. Mena is a clinical intelligence platform: it analyses each session with specialised models, catches patterns that often go unnoticed, and gives you back time for what actually matters — your patients.

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A problem we know well

In Portugal, there's roughly 1 psychologist for every 9,687 inhabitants. The professionals who are out there face a workload that extends far beyond the session itself:

• Each hour of therapy often generates 2 to 3 hours of administrative work — notes, reports, invoicing, scheduling.
• Capturing every relevant detail during a therapeutic conversation while remaining fully present in the relationship is a difficult balance.
• Detecting patterns that repeat over weeks or months demands a level of memory and systematisation that conventional tools simply don't provide.
• Cost and the lack of between-session follow-up remain real barriers to patient engagement in treatment.

These aren't the clinician's limitations. They're the limitations of the tools available.

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What Mena does differently

While other platforms stop at converting audio to text, Mena analyses each session using clinical models trained specifically for the therapeutic context. This layer of intelligence is what sets it apart.

Emotion detection

Mena identifies over 27 distinct emotions throughout each session — well beyond simple "positive" or "negative" labels. You can see exactly when anger shifts to sadness, or when hope surfaces for the first time in a conversation.

Cognitive distortion detection

13 types of cognitive distortions (CBT framework) are detected automatically: catastrophising, mind reading, all-or-nothing thinking, and more. Each detection includes the patient's exact quote, so you can review the original context.

Risk monitoring

A 5-layer analysis system combines keyword detection, semantic models, and protective factor assessment. If risk indicators appear, you're alerted automatically. The idea is straightforward: never be the last to know.

Clinical memory

The AI remembers patient preferences, family context, therapeutic goals, and treatment history across all sessions. You can ask it anything about a patient's journey and get answers grounded in real data.

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In practice: before, during, and after the session

We designed Mena to fit naturally into the clinical workflow, without disrupting it.

Before the session — Ask the AI assistant about the patient's progress, mood trends, distortion patterns, and highlights from previous sessions. Walk into each appointment prepared, without re-reading pages of notes.

During the session — Focus entirely on your patient. Mena records the session and, once it ends, transcribes and analyses the content — identifying emotions, cognitive distortions, and risk indicators.

After the session — Receive AI-generated clinical notes enriched with emotional analysis, detected patterns, and risk assessment. The AI suggests next steps — therapeutic exercises, intervention adjustments — but never acts without your approval. The clinical decision is always yours.

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Security and compliance

Working with clinical data requires a level of care we've taken seriously from day one:

• AES-256 end-to-end encryption on all recordings
• Full GDPR compliance
• Alignment with Article 14 of the EU AI Act — the AI proposes, the professional decides
• Multi-factor authentication

Your patients' privacy isn't an optional feature. It's the foundation of everything we've built.

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Everything else, in one place

Clinical intelligence is only useful when the practice runs smoothly. That's why Mena also integrates:

• Scheduling with patient self-booking
• Invoicing with local tax system integration
• Patient portal for communication and material sharing
• Integrated video calls for telehealth consultations
• Smart alerts — missed appointments, PHQ-8 score changes, mood drops

All in a single platform, without jumping between disconnected tools.

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Who Mena is for

Independent psychologists — Running a solo practice is demanding. Mena automates the administrative load so you can focus on what you do best. Plans starting at €30/month.

Clinics and teams — Multi-practitioner management with role-based permissions, shared financial dashboards, and centralised outcome monitoring.

Students and researchers — Special pricing and supervised practice tools for those in training or conducting clinical psychology research.

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Built on scientific rigour

Mena wasn't built in a vacuum. It's the result of a collaboration with Instituto Superior Técnico and INESC-ID, with clinical models co-developed and validated through peer-reviewed research.

Our research on AI solutions for healthcare accessibility was awarded Best Paper at the ICT4AWE 2025 conference.

This recognition isn't an end in itself — they're validation that the approach we're taking has solid foundations.

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Try it with no strings attached

Mena is available with a 14-day free trial, no credit card required. Setup takes about 15 minutes.

1. Sign up at mena-ai.pt
2. Complete the onboarding
3. Start recording and analysing your sessions

If you have questions or want to learn more, reach out at support@mena-ai.pt.

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